Exchanges & Return Policy
EXCHANGES
Returning the item you have and then making a new purchase for the desired item when the return is accepted is the quickest approach to be sure you get what you want.
Within 14 days, you have the freedom to return or cancel your order for any reason at all. As mentioned above, the item must to be in its original packing, undamaged, and in the same state as when it was delivered to you. The receipt or other evidence of purchase is also required.
RETURNS
As soon as we've received and reviewed your return, we'll let you know whether or not the refund was accepted. If accepted, you will instantly receive your money back using the original payment method within ten business days. Please keep in mind that processing and posting the refund may require some time from your bank or credit card company.If your return hasn't been approved after more than 15 business days, please email flysteppamanagement@gmail.com to let us know.